Hopefully this list will answer any questions you have, if not please click here to get in touch and we will do our best to answer.

Can I check out late?
You can add a late checkout to your booking or ask a staff member on site (subject to availability). Late checkout for a standard pitch is £10 per stay and £15 for an oversized pitch and allows you to stay on site until 4.30pm.

Can I arrive early/late? 
Check in for Camping and Glamping is 2pm. If an earlier check in is required please contact us before arrival via email.

We do ask that you have checked in by 19:30pm however if you are going to be late please just let us know.  We may not be available to meet and greet you outside of the check in time and may need to advise you on what to do when you arrive by phone.

How many tents can you fit on a standard pitch?
It depends on the size of your tent! A standard pitch is 10m (78.5m2) in diameter typically two standard sized 2 man tents can fit on one of our standard pitches.  

How many tents can you fit on an oversized pitch?
An oversized pitch is 15 metres (177m2) in diameter which typically can fit a large family tent with porch comfortably, or 2-3 smaller tents, all depending on size. 

What Size pitch should I book?
That is all dependent on the number of tents you are bringing and their size. Please check the dimensions of your tents and compare them to the pitch sizes ( standard pitch 10m in diameter, over sized pitch 15m in diameter). Please ensure your tent(s) fit comfortably onto the pitch, this includes your guy ropes not encroaching outside of the mown area or onto other nearly pitches.  If in doubt, please book additional pitches.  Where tents (including guy ropes) do encroach, you may be asked to move or incur additional charges.

Pitch Size Guide (pitches are for tents only) determine if it is large enough for your needs here https://twiteystipis.co.uk/camp-pitch-size-guide/

Can I run in the long grass? 
Please no, We would prefer our guests to stick to the mown pathways to protect the environment and wildlife around site.

Can I bring an extra car?
Yes, All cars are charged at £9.00 each per night. Please book all cars online. (limited numbers available)

Can I park my vehicle on the pitch?
No, vehicles of any description including motorbikes and trailers cannot be driven onto the pitch. We provide wheelbarrows for transporting your belongings. If vehicles are parked on pitches we would not be able to offer the use of firepits. It’s also safer for the children onsite.

Can I add extra people to my booking?
Yes, you can add any additional people online up to the maximum numbers 6 and 8 respectively. 

Can I make a Group Booking? Yes, when making a group booking we ask that there is one point of contact and the leaders name is stated at the point of booking. If you have any questions regarding your group please email us.

Can I have a campfire? 
Yes, Each pitch has its own fire-pit. After all  what is camping without sitting around a campfire toasting marshmallows, and looking at the stars.  Please take a look at our Camp Fires page

My friends are staying in a Yurt can I camp next to them? 
Yes, we are happy to accommodate when possible. You can write the surname of the booking you would like to camp next to on the booking notes section alternatively send us an email with your booking details.

Am I allowed a BBQ?
Yes, please keep BBQ’s raised off the ground (we have bricks if needed) to prevent burn marks. You can also hire raised firepits directly from us.

I would like to pitch next to my friends, can I do this? 
Yes, if there is space at the time of booking. We also offer double pitches, this is where two pitches are connected by a mown pathway. Please send an email when booking or add the information into the notes section on the booking form and we will try our best to accommodate. 

Can I get a super market / online shop delivered 
No, we do not allow online shops to be delivered here. The closest supermarket is Sainsburys only 1 mile away in Wellesbourne where there is also a CO-OP. Stratford-upon-Avon also has a Tesco, Morrisons, Waitrose and Aldi. 

Can I bring my dog? 
No, we only allow assistant dogs on our site. As much as we love domesticated dogs we cannot allow them on site, this is due in part to agricultural activities surrounding us.

Can I play ball games in the meadows?
Yes, we have created open areas in the meadows, so there is plenty of space to play.

Can I leave my old camping gear?
No, unfortunately we have no facilities to dispose of your old or broken camping gear and we would greatly appreciate you taking it home with you. Alternatively there is a local tip less than 1 mile away opposite Sainsbury’s. Thank you.

I need to cancel my booking, what should I do? 
Please let us know as soon as possible if you can no longer stay with us, our refund policy is set out below.

REFUND POLICY
– 30 days notice or longer 90% refunded
– 15-29 days notice – 50% refunded
– 14 days or less notice – No refund

Can I have  day visitors?  
Yes, day visitors are more than welcome, these can be added to your booking and are charged at £9 per adult per day. Your visitors are welcome to our site between 11am and 9pm.  We ask that all day visitors report to reception upon arrival as vehicle registration is required.

Do the pitches have electric hook ups?
No, we provide meadow camping and pride ourselves on providing a traditional campsite. There are charging points available in our shop where you are able to charge devices.

If there are no hook ups can I bring a generator?
No, even a ‘silent’ generator still produces some noise, which would be likely to cause a nuisance. There are charging points available in our shop where devices can be charged.

Do you have wifi? 
No, sorry no wifi but the 4G here is usually very good (Depending on your network).

Is there lighting on site?
The kitchen, showers and pot washing area along with the shop have lighting from dusk until approximately 23:30pm.  For all other areas a torch is recommended. By not providing lighting we are helping cut down on light pollution and carbon emissions.  This also helps with enjoying the starry sky’s whilst you are here and enhances the feeling of remoteness.

What are our Terms and Conditions? 
Our Terms and Conditions can be found here.