FACILITIES

FAQ

Hopefully this list will answer any questions you have, if not please click here to get in touch and we will do our best to answer. 

                                 CAMPING FAQ

• How many tents can you fit on a standard pitch? 

     – It depends on the size of your tent! A standard pitch is 10m in diameter typically two standard sized 2 man tents can fit on one of our standard pitches. 

• How many tents can you fit on an oversized pitch? 

      – An oversized pitch is 14 metres in diameter which typically can fit a large family tent with porch comfortably, or 2-3 smaller tents, all depending on size. 

• What Size pitch should I book?

          – That is all dependent on the number of tents you are bringing and their size. Please check the dimensions of your tents and compare them to the pitch sizes ( standard pitch 10m in diameter, over sized pitch 14m in diameter).

There is  Pitch Size Guide but if you are really unsure please send an email with all the details and we may be able to help. 

• Can I run in the long grass? 

         Please NO! We would prefer our guests stick to the mown pathways because:

• There are nesting birds as well as a home to plenty of bugs, beetles and maybe even snakes
• Newly planted tree saplings
• And of course the grass provides privacy from your neighboring campers, and not to mention it does look nice.

• Can I bring an extra car?

      – Yes you can. All cars are charged at £6 each per night. Please book all cars online. (limited numbers available)

•  Can I park my vehicle on the pitch?

       – No vehicles of any description be they car, trailer, campervan, motorbike etc can be driven to a pitch. We provide wheelbarrows for transporting your gear to the pitch.  This lack of vehicles makes it safer, we wouldn’t be able to have fires with a car parked on the pitch. It’s also safer for the children too and there is no disturbance from headlights, engine noise, indicators and car doors closing especially late at night.

• Can I add extra people to my booking?

     –  You can add any additional people online up to the maximum numbers 6 and 8 respectively. 

• Can I have a campfire? 

      – Yes! Each pitch has its own fire-pit. After all  what is camping without sitting around a campfire toasting marshmallows, and looking at the stars.  Please take a look at our Camp Fires page

• Can I check out late? 

     – There is an option for a late check out for an additional £5 per pitch but this is by arrangement only, dependent on how busy we are. 

• Can I arrive early/late? 

    – Generally yes, but please call to check first. But no check in between 13:00-14:00. Please try and check in before 19:30, if you are going to be late or early let us know.  We may not be available to meet and greet you outside of the check in time and may need to advise you on what to do when you arrive by phone.

• My friends are staying in a Tipi can I camp next to them? 

     – Yes we have some pitches reserved for just this reason. Just send us an email when booking and we will try to make sure that you will be put next to them.  Alternatively you can also add this information in the booking notes section when booking your pitch, just write the surname of the booking you would like to camp next to.  

•  Am I allowed to BBQ?

      – Yes you are, All we ask is for you to keep the BBQ raised off the ground ( we have bricks if needed) to prevent burn marks. You can also buy BBQ’s in our shop or hire them out for the night. 

• I would like to pitch next to my friends, can I do this? 

     –   Yes, if there is space at the time of booking. We also offer double pitches, this is where two pitches are connected by a mown pathway. Just send a message when booking and let us know your preference and we will do our best to accommodate, or add the information into the notes section on the booking form.

• Can I get a super market / online shop delivered 

        – I’m afraid we don’t allow online shops to be delivered here. The closest supermarket is Sainsburys only 1 mile away in Wellesbourne where there is also a CO-OP. Stratford also has a Tesco, Morrisons,Waitrose and Aldi. 

• Can I play ball games in the meadows? 

     – Yes you can, this is one of the  many benefits of not having any vehicles near the pitches. We have also created open areas in the meadows, so there is plenty of space to play.

• Can I bring my dog? 

    –   We’re sorry, as much as we love dogs we cannot allow them on site. This is due in part to agricultural activities surrounding us.  

• Can I leave my old camping gear?

– Unfortuantely we have no facilities to dispose of your old or broken camping gear and we would grately appreciate you taking it down to the local tip less than 1 mile away opposite Sainsbury’s. Thank-you.

• What is the countryside code?

          – The countryside code is a set of guidelines that everyone should follow to ensure respect and enjoyment of the wonderful outdoors. for more information click here. 

• I need to cancel my booking, what should I do? 

          – Please let us know as soon as possible if you can no longer stay with us, our refund policy is set out below.

REFUND POLICY
– 30 days notice or longer 90% refunded
– 15-29 days notice – 50% refunded
– 14 days or less notice – No refund

• Can I have  day visitors? 

      As of 09/07/2020 We regret we have now suspended visitors to site unless pre-booked before this date.  We have reduced the number of pitches by a third to reduce the number of people on site and we are getting unusually high demand for day visitors which has lead us to take this step.

• Do the pitches have electric hook ups?
  –  No, this is meadow camping, we pride ourselves on providing a tradtional campsite, which are becoming harder to find. There is a socket you can use to charge a phone.
• If there are no hook ups can I bring a generator?
  – Sorry, even a ‘silent’ generator still produces some noise, which would be likley to cause a nuisance. There is a socket you can use to charge a phone.
• Do you have wifi?  – No, sorry no wifi but the 4G here is usually very good (based on my service provider EE).
• Is there lighting on site? The Kitchen, showers and pot washing area along with the shop have lighting from dusk untill approximatley 23:30.  For all other areas including the toilets, car parks, meadows etc. please bring a torch. By not providing lighting we are helping cut down on light polloution and carbon emissions.  This also helps with enjoying the starry skys whilst you are here and enhances the feeling of remoteness.

                                       TIPI FAQ 

• What’s included in my booking? 

      – Your tipi will come fully furnished with the appropriate number of beds for your booking as well as Other items of furniture to make you feel at home. There will be plenty of blankets, cushions and pillows to make sure you’re cosy and comfortable. But don’t forget to bring your own bedding.

      –  Logs, kindling, paper, matches, firelighters, everything needed to get a crackling campfire going, will all be provided and waiting for you in your log basket on your arrival. 

      – A welcome basket of food will be waiting for you in your tipi. It will contain essentials such as milk, tea ,eggs and we also add in some sweet treats such as cupcakes or biscuits and of course marshmallows.

      –   All cooking utensils, cutlery, plates, bowls, cups, saucepans, frying pans etc. 

      – As well as a standard camp fire-pit, we also provide you with a raised fire-pit and grill. 

      –  There is also a patio gas stove, if you prefer not to cook on the campfire. 

• Can you stand up in the tipis? 

      – Yes you can stand up, and even jump if you want to. The centre of the tipi is well above head height, gradually sloping down giving the tipi its distinctive shape. Leaving you with plenty of room to relax in. 

• Can I smoke in the tipi? 

      –  No! Smoking in the tipi poses a fire risk, so we please ask you to refrain. They are after all made of wood and material. 

• Can I arrive early? 

     –  Preparing the tipi takes time, as they are furnished specifically according to each individual booking. However please call to check if you would like to arrive early. We hope to help. 

• Can I cook inside the tipi?

        – No, sorry it’s considered to be too much of a fire risk.  There is also the possibility of carbon monoxide poisoning. For safety we do not allow cooking, barbeques or any other naked flames inside the tipis.

Myself and my partner stayed at Twiteys Tipis camping site over a bank holiday. It was our first camping holiday together and my first time ever camping. On arrival we had a warm welcome and was shown around the campsite. Both the owner and the staff are really friendly and ...

- Kaan

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Even though these guys can't help me this time they have been extremely helpful Thank you

- Angela